Rejuv Fit warrants all of its products against defects in material and workmanship for one year from invoice date, unless noted on the website's specific product page.
Our bars have a limited lifetime warranty against bending for the original owner under normal use. We do not warrant any item that has been abused, neglected or dumped on rack pins, safety bars, straps, boxes. Bushings and bearings will wear over time. If a bushing or bearing should fail/break under normal use this is covered under our warranty for 5 years.
Any bar shaft that is bent will be handled on a case by case basis and the replacement will be at the sole discretion of Rejuv Fit.
The original customer may ship a bar back for inspection after written authorization is provided.
Please provide pictures and/or video depicting the issue with the item. After review, we will determine the next step. After contacting Rejuv Fit customer support you will receive an RMA number with further instructions to complete your claim.
No returns will be accepted without a Rejuv Fit RMA number.
At Rejuv's discretion, we may:
- Repair an item
- Replace parts on an item
- Partial Refund
- Exchange an item
We will repair, replace parts, or when appropriate issue a partial refund or exchange an item. The course of action will be up to our best judgement. This warranty is valid for the original purchaser only. Warranty is non transferrable. Any evidence of alteration, erasing or forgery of proof-of-purchase documents voids this Limited Warranty. This Limited Warranty applies only to Product purchased from Rejuv Fit.
The sole obligation of Rejuv Fit under this warranty is limited to the cost of replacement part(s) needed to restore product to a fully functional state.
Rejuv Fit has no obligation to cover any labor costs, fees, or taxes associated with removal, transportation, or re-installation of a covered part.
If a Product requires shipment, delivery or transport it is the purchaser's sole responsibility and to pay for any fees associated with servicing of a Product.
Rejuv Fit warranty will be void if product has been damaged due to abuse or negligence.
Should any Product be submitted for warranty service be found ineligible, an estimate of repair cost will be furnished.
WHAT IS NOT COVERED- Does not cover misuse/abuse or accident/damage such as scratches, broken covers, torn seat or cosmetic damage to paint/finishes.
- This warranty is void if the Product is improperly stored, assembled, altered and/or modified in any way.
- Does not cover normal wear and tear
- This warranty does not cover repair for any noises such as: squeaks, clunks, thumps resulting from poor or lack of preventive maintenance/Insufficient or improper maintenance.
- Common assembly errors can include damaged wire harnesses, stripped screws and nuts, crank arms or damaged threads.
- Using/storing a product outside of its intended use and or Exceeding the product's capacity rating
Any parts determined to be defective must be returned to Rejuv Fit to obtain warranty service. You must prepay any shipping charges, export taxes, customs duties, and taxes, or any other charges associated with transportation of the parts or Product. In addition, you are responsible for ensuring any parts or Product shipped or returned.